Recent Posts

The heat is on in Redding Ca., which means that boats are out too!

7/24/2017 (Permalink)

With the nice weather come all the fun summer activities, including boating! The following tips are here to keep you and your family safe this summer while out on your boat.

  1. Check the Forecast

Be sure to check local weather conditions before heading out on the water. If you notice darkening clouds, rough changing winds or sudden drops in temperature, play it safe by getting off the water.

  1. Follow a Pre-Departure Checklist

Proper boating safety includes being prepared for any possibility on the water.

  1. Use Common Sense

An extremely important part of boating safety is to use your common sense. This means operating at a safe speed always and staying alert, Also, be respectful of buoys and other navigational aids, which have been placed there to ensure your safety.

  1. Have an Assistant

Make sure more than one person on board is familiar with all aspects of your boat’s handling, operations, and general boating safety. If the primary navigator is injured or incapacitated in any way, it’s important to make sure someone else can to get everyone else back to shore.

  1. Create a Float Plan

Whether you choose to inform a family member or staff at your local marina, always be sure to let someone else know your float plan. This should include where you’re going and how long you’re going to be gone.

  1. Wear or Bring Lifejackets

Many drowning can be prevented by wearing a lifejacket. Make sure that each member on the boat has an assigned and fitted lifejacket aboard before getting out on the water.

  1. Avoid Alcohol

Practice boating safety always by saving the alcohol for later.

  1. Learn to Swim

If you’re going to be in and around the water, proper boating safety includes knowing how to swim. Local organizations, such as the American Red Cross and others, offer training for all ages and abilities. Check to see what classes are offered in your area.

  1. Take a Boating Course

Beginning and experience boaters alike need to be familiar with the boating safety rules of operation. You can learn boating safety rules by taking a local community course or online course to help educate yourself.

  1. Consider a Free Vessel Safety Check

Take advantage of a free vessel safety check from the US Coast Guard. They offer complimentary boat examinations to verify the presence and condition of certain safety equipment required by state and federal regulations. Free of charge, they’ll provide a specialist to check out your boat and make helpful boating safety tips and recommendations. They also offer virtual online safety checks as well.

SERVPRO of South Shasta County wants to make sure your safe in any kind of disaster; whether that is on the water or providing one of our services. Call us today at 530-241-2424

After the Storm Passes

7/24/2017 (Permalink)

Although we aren't experiencing a storm at the moment, we need to accept the fact that we live in California and may get a random storm tomorrow. 

The effects of El Nino

El Nino did hit us hard the past couple of winters, and we made sure to remain on standby with extra materials in case we were needed. We went out to a job this weekend that had extreme mold due to a leak from past storms. Sometimes, these mold findings aren't made visible for a long time. It's always what you don't see that causes the most damage.

We battle the water and fire damage, as well as creating estimate, conducting inspections, getting additional training, and working out conflicts with insurance companies.  Dedication is our middle name!

Water job details

The roof on this home had been caved and the floor was buckling due to the rain from the storm. SERVPRO technicians went to the home right away, and determined the home could be repaired to preloss condition. If the homeowner had waited any longer, the entire home may have been absolutely soaked! While repairing the home under this condition may not be impossible, other factors may have made repair difficult. The amount of water led to a small mold growth; we removed the mold, and applied an antimicrobial agent to prevent further growth. Part of the floor had to be removed, as seen in this photo. 

Top 3 Causes for House Fires

7/19/2017 (Permalink)

There isn't a single person who wants to experience a house fire. Their home ends up getting damaged or destroyed, along with most of their belongings. Yet, even though no one wants to experience a home fire, The National Fire Protection Association (NFPA) notes more than 360,000 homes fires a year.

A majority of fires are preventable. Are you taking the proper steps to prevent a fire in your home? Note the 3 common causes of home fires:

3) Electrical Equipment & Lighting
Wires, Extension Cords, & Heaters are in almost every home. Malfunctions can cause this equipment to go up in flames. One of the most common is decorative Christmas lights. When left on or unattended for a long period of time, these lights can overheat and cause serious damage.

Keep in Mind...
Unplug electrical equipment that's not in use.
Check any decorative lights periodically to avoiding overheating.

2) Dryers
Dryers are commonly known for starting fires, yet many don't take the time to properly maintain their dryer.

Keep in Mind...
Clean out the lint tray after every use.
Never run your dryer without the lint tray in place.

1) Cooking
According to the NFPA, 46% of home fires start in the kitchen with cooking. Cooking can easily be distracting, especially when making large meals.

Keep in Mind...
Never leave your stove top unattended.
Keep children away from hot areas in the kitchen.

This information will help you to minimize your risks of a home fire like never before. Aside from this information, Smoke Alarms need to be replaced and tested to help keep your household aware of any potential fire danger. Review and share this information to keep you and your loved ones safe from a home fire.

How Clean is Your Air After a Fire?

7/19/2017 (Permalink)

You know that nasty sting you feel in your nose when walking by a building that has recently burned down? It's unpleasant & hazardous. The odor is sulfur mixed with smoke. It's called Acrid. What’s the best way to get rid of it?

Keep in mind, smoke contains the residue of all the burned materials and it can be caustic. It usually requires special equipment to completely clean the air. Ozone Machines and Air Scrubbers are designed specifically for this work.

Ozone Machines destroy the Molecules, Bacteria, and Spores that cause unpleasant smells. Air Scrubbers clean the air by repeatedly moving it through HEPA filters which help reduce the smell. 

What else is involved? Other necessary steps involve: (1) Clean all the hard surfaces (2) Wash or treat clothes, drapes, carpets, and upholstery. 

A fire doesn’t always destroy a building, smoke however, can ruin everything it contacts. Make sure you do all that’s needed to “clear the air.”

Does Your South Shasta County Home Have A Mold Problem?

7/19/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

·         Mold is present almost everywhere, indoors and outdoors.

·         Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

·         Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

·         Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

·         Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

·         Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –     530-241-2424

Restoring After A Water Damage Event

7/19/2017 (Permalink)

When fire and water damage put the things that matter most on the line, you need the best help on the line, as well. That’s why knowing the easiest ways to contact SERVPRO® is so important. Just go to SERVPRO.com on your mobile phone or call 1-800-SERVPRO to get the team that’s faster to any-size disaster. Whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst, with the best. Your trusted, local SERVPRO® Franchise Professional.

Flooding and water damage events at South Shasta County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of South Shasta County

SERVPRO of South Shasta County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

South Shasta County Smoke and Soot Cleanup

7/19/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of South Shasta County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 530-241-2424

South Shasta County 24 Hour Emergency Water Damage Service

7/13/2017 (Permalink)

Water Damage South Shasta County 24 Hour Emergency Water Damage Service SERVPRO of South Shasta County provides 24 hour fire and water damage restoration services.

SERVPRO of South Shasta County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
530-241-2424

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Shasta County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of South Shasta County

SERVPRO of South Shasta County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

10 Unexpected Places Where Mold Creeps Into Your Home

7/12/2017 (Permalink)

The Smith’s didn’t notice the mold and mildew smell in their home until they came home from vacation.

“What’s that smell?” John asked.
“Mildew. Maybe mold. Maybe I left some clothes in the washer,” Kathy said.

After an hour-long search, the couple couldn’t find a leak. So they called John’s brother David — a plumber. He came right over.

“The number one rule for checking for mold and mildew?” David said, “If it uses water, chances are it’s going to leak.”

These are 10 places many homeowners overlook when checking for mold:

Dishwasher


Unless a dishwasher stops working or needs replacing or servicing, most of us don’t think about it as a potential source for mold. There are two connections under each dishwasher that have the potential for mold and mildew to get started–the water supply and the discharge connection. The water supply needs to be lubricated with the right sealant and properly tightened  periodically. The discharge connection involves a rubber hose and clamp, and installing the hose before the dishwasher is installed ensures it is done properly. Hoses wear out over time. If you’re buying an older house, it doesn’t hurt to check the dishwasher connections — especially if there’s an odd smell when you open the door.

Icemaker Connections


Refrigerators often get moved, either for cleaning or other projects. This can weaken or break the water line connection to the ice maker, causing leaks behind the refrigerator.

“It seems like a simple job, so in the real world the plumbing contractor doesn’t install the water line, another contractor does,” Hoffman said. “The connection is a compression fitting and it must be installed properly to ensure there are no leaks.”

Washing Machine Connections

When installing a washing machine, always install a brand new washing machine hose, using the rubber washers the manufacturer recommends. Also, use Teflon tape and make sure to tighten the connection with vice grips so there are no drips or leaks. After all, it doesn’t take many drips to create an environment for mold.

Hot Water Heater


“Many states have laws regarding the installation of hot water heaters, and most of them involve overflow pans that are piped to drain outside the house. The pan must be tilted ¼ inch to ensure the water does drain. Newer heaters with quick connect connectors should be properly lubricated and tightened so the shut-off valve doesn’t leak,” Hoffman said.

Plastic P-Traps

Under every sink in your home is a “P-Trap,” almost always made of PVC pipe, which expands, and contracts. This process eventually loosens the connection and allows water to leak onto the base of the cabinet. If you look under sinks in every room you’ll easily spot the stains and discoloration commonly caused by leaking P-Traps. Use Teflon tape to seal every P-Trap and check them periodically, tightening them by hand to ensure their connections don’t loosen and leak. Over tightening PVC can cause it to crack, so be careful.

Toilet Connections

“I’m amazed at how many steps the DIY home improvement shows leave out when they explain about how to install a toilet,” Hoffman said. “The base of the toilet is where most mold grows. Toilets should be installed with a horned wax ring, and then the base of the toilet grouted in with tile grout,” he said. “The grout serves as a filler between the bowl and the floor to keep the bowl from rocking. Rocking bowls are the number one reason for the wax ring being compromised, which then allows mold to get a foothold.”

Shower Doors

Shower doors should probably be installed by plumbing contractors, Hoffman said. “They know how to keep them from leaking.” Mold growing at the base of the tub may be from leaking or improperly installed shower doors. Shower doors need caulking on all three rails — the two side rails as well as the bottom rail.

Tub

A properly caulked tub isn’t just nicer looking. It keeps water and moisture from dripping down under the tub and causing mold issues. Slab floors can create more problems — especially if installed by a DIY’er. The hole(s) in concrete slabs under tubs should be filled with a liquid tar, or expandable foam insulation to ensure moisture does not wick up from the ground through the slab.

Exterior Hose Bib

If you have a home, you have an exterior hose bib — a place where the water connection sticks out from the house. If you’ve used a hose, you know a poor connection or missing rubber washer, or loose hose can result in water spraying the house. This uncontrolled spray allows water to enter the space between the sidings, or into the wall, leading to mold growth. Make sure all holes, gaps and areas around every outdoor water connection are properly caulked and sealed.

Outdoor Water Sprinklers

Siding is engineered to shed rain falling, not sprinklers shooting water up. Make sure your sprinklers are well away from the house when turned on. If you have children or teens that are watering the yard or garden, make sure they know not to spray the house with the hose. If power washing your home, hire a professional, or take care that water is not forced up under the siding as you wash.

As a homeowner, if you take the appropriate precautions and are vigilant about upkeep, you should be able to avoid mold, or catch it at it’s outset. While mold can be a huge problem in homes, even causing health issues, it is easily preventable.

Every second counts during a fire.

6/19/2017 (Permalink)

Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out. In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few suggestions to help you develop an emergency escape plan.

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they’ve escaped. Make sure to mark the location of the meeting place on your escape plan.

Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home with special considerations for elderly or disabled individuals.

Practice your fire escape plan during the day and at nighttime.