Recent Posts

Abandoned Medical Office Water Damage

11/3/2017 (Permalink)

Commercial Abandoned Medical Office Water Damage Mold caused by busted pipes!!!

Flooding and water damage events at Shasta County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether were dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

About SERVPRO of South Shasta County:

SERVPRO of South Shasta County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Is Your Business Prepared For The Winter Rains???

11/3/2017 (Permalink)

Commercial Is Your Business Prepared For The Winter Rains??? Flooded Business from a Winter storm.

Flooding and water damage events at Shasta County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

About SERVPRO of South Shasta County:

SERVPRO of South Shasta County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Did you remember to turn the sink off?

11/1/2017 (Permalink)

Water Damage Did you remember to turn the sink off? Before and After pictures of Water Damage.

A customer was leaving their home for an evening out on the town, and they came home to this. Sometimes in our busy lives we can forget the smallest of things. Something as simple as remembering to turn off the water faucet to your sink, before leaving home. The customer contacted our South Shasta County SERVPRO Team to clean up the aftermath. Our SERVPRO team  pulled all of the flooring out and put our industrial fans out to dry up all of the remaining water. Our South Shasta SERVPRO Team then put in all new flooring. When the flooring was finished, IT WAS LIKE NOTHING HAD EVER HAPPENED!!! Our customers were very happy with the final results, and said " If we ever need help again, we know who to call, South Shasta SERVPRO." 

Accessive Mold Problem

11/1/2017 (Permalink)

Mold Remediation Accessive Mold Problem Mold in bathroom.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today!!!

SERVPRO of South Shasta County,

(530)241-2424

Do You Know Who To Call For Help With Water Damage This Winter?

11/1/2017 (Permalink)

Water Damage Do You Know Who To Call For Help With Water Damage This Winter? The water damage was caused from a winter storm.

SERVPRO of South Shasta County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -(530)241-2424

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Shasta County has the specific water damage training and experience to help you through this tough time. We specialize in water damage. Restoration in fact, it's the cornerstone of our business.

What to Expect:

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of South Shasta County! 

SERVPRO of South Shasta County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO'S corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Be Prepared This Winter

11/1/2017 (Permalink)

Water Damage Be Prepared This Winter The water damage was caused from a winter storm.

SERVPRO of South Shasta County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -(530)241-2424

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Shasta County has the specific water damage training and experience to help you through this tough time. We specialize in water damage. Restoration in fact, it's the cornerstone of our business.

What to Expect:

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of South Shasta County! 

SERVPRO of South Shasta County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO'S corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What's Behind That Wallpaper?

8/3/2017 (Permalink)

Mold Remediation What's Behind That Wallpaper? Look closely. the wallpaper looks as though it is in decent shape. As it peeled away from the wall it revealed the scope of the mold problem.

A home owner or business owner wants to get back to normal as soon as possible. Working to make that happen is our goal. That being said, water damage or fire damage is never a pretty thing. The right expectations need to be understood. Beyond that what needs to be understood is the reason for the time frame and process.

Let me explain. All too often especially with water damage issues we are asked to cease and desist. Pack up our stuff and leave before the work is done. There are even times that we recommend opening a wall, or pulling up the floor. Home owners and business owners will refuse to let us to do this sort of work. Why would they do that you ask. There are many reasons but the main one is that they do not want the inconvenience of more intrusion into their home. This is always a bad idea.

Restoration companies have extensive training and certifications that most do not. They also have years of experience working with insurance companies and property adjusters. This leads to a great understanding of the scope of work that is needed to properly mitigate your building. This ensures what they call secondary damage is not an option.

First let us get into what secondary damage is. Secondary damage is something that would not have happened even if the first occurred. Let me explain. If you do have a pipe break, you call and get the plumber out and stop the water. Moisture damage is what happens when you do not mitigate the water that intruded into your home fast enough.

Some key examples of what is considered secondary damage is when your wood floors start to buckle. This is not from the water intrusion it is from the wood sitting in the water that is underneath. The wood warps. This warping forces the finish to crack and the floors are not salvage able.

 Ok so you don’t have wood floors. Vinyl is not much better, look at that edging popping up. That is damage from the water getting under the floor and damaging the glue.

Cracks in sheet rock and sagging ceiling are a result of moisture continuing to collect if they did not have an outlet to release the water.

Mold colonization. This is probably the most problematic. The challenge here is many times it will be somewhere you cannot see until it is a real problem. Like an iceberg you only see a fraction what is there. Lurking behind a wall under a floor or even where you see nothing at all such as in a duct system.

Let us get back to the reason for this post. We have clients that ask us to leave early and no explanation in the world is going to change their minds. Business owners are looking at the short-term issue they must be closed. Closing means so money is coming in and many do not have the proper insurance to cover loss of business. Additionally, they tend to have very high deductibles or inadequate coverage.  Coupled with lack of income there are a lot of wrong decision made. They only want the visible water dried out. They will not allow demolition to occur for it will delay the process of reopening. Another problem is that they do not want to pay for anything more than necessary.

Home owners often as us to leave early but not always for the same reasons as a business owner. The equipment that is used in the drying process is industrial. It is not like the fan you put on your night stand to lull you to sleep. These are high powered fans used to circulate the air and create a tornado like event that forces strong air movement. They are positioned in such a fashion that they are pointed at wet objects, such as a wall.  This positioning is tied directly to where the dehumidifiers are located as well. This will force the air to push the moisture out of the wet materials into the air and the dehumidifier will capture the wet air and release it as drier air. This requires the area to be warm. We ask people to turn up their heat and the equipment itself gives off quite a bit. All too often the home owner will say the fans are too loud. They are too big and in the way. I have a party planned for this weekend. It is just too hot inside I cannot stand it anymore.

What a rude awakening!

8/1/2017 (Permalink)

SERVPRO of South Shasta County is ALWAYS at your service. We had a customer call us at 2AM because she woke up to grab a glass of water in the middle of the night, and discovered that the entire 1st floor of her home had flooded. What a rude awakening!

She called us right away, and we arrived shortly thereafter with water extractors, drying equipment, and dehumidifiers to get the ball rolling on this 3,000-square foot water loss. Thankfully, the water source came from the piping in the house, so extraction of the water and the drying process could occur ASAP. With equipment in place, our technicians left a few hours later knowing that this home owner was happy with our services. SERVPRO of South Shasta County will reach your destination within 4 hours, and that’s a promise whether it be day or night, we’ve got you covered.

Feel free to call us anytime at (530) 241-2424 – we’re available 24/7.

Tule Lake Fire

8/1/2017 (Permalink)

Fire Damage Tule Lake Fire back side of house

An unknown cause started this garage/house fire, and flames reached the house causing structure and smoke damage to the entire home.

This before photo shows what used to be the back of the house. Unfortunately, nothing was salvageable within the garage, but we managed to save a lot of the furniture and items in the house. We are just glad our client is safe and sound.

Fires are devastating to everyone, but when you have SERVPRO of South Shasta County backing you up, things just seem to go by more smoothly. Therefore, we take pride in being compassionate with our clients – and we treat them like a part of the family. That’s just how we roll. Call us today at 530-241-2424 if you or someone you know has been affected by a fire recently. We can help you pick up the pieces.

The heat is on in Redding Ca., which means that boats are out too!

7/24/2017 (Permalink)

With the nice weather come all the fun summer activities, including boating! The following tips are here to keep you and your family safe this summer while out on your boat.

  1. Check the Forecast

Be sure to check local weather conditions before heading out on the water. If you notice darkening clouds, rough changing winds or sudden drops in temperature, play it safe by getting off the water.

  1. Follow a Pre-Departure Checklist

Proper boating safety includes being prepared for any possibility on the water.

  1. Use Common Sense

An extremely important part of boating safety is to use your common sense. This means operating at a safe speed always and staying alert, Also, be respectful of buoys and other navigational aids, which have been placed there to ensure your safety.

  1. Have an Assistant

Make sure more than one person on board is familiar with all aspects of your boat’s handling, operations, and general boating safety. If the primary navigator is injured or incapacitated in any way, it’s important to make sure someone else can to get everyone else back to shore.

  1. Create a Float Plan

Whether you choose to inform a family member or staff at your local marina, always be sure to let someone else know your float plan. This should include where you’re going and how long you’re going to be gone.

  1. Wear or Bring Lifejackets

Many drowning can be prevented by wearing a lifejacket. Make sure that each member on the boat has an assigned and fitted lifejacket aboard before getting out on the water.

  1. Avoid Alcohol

Practice boating safety always by saving the alcohol for later.

  1. Learn to Swim

If you’re going to be in and around the water, proper boating safety includes knowing how to swim. Local organizations, such as the American Red Cross and others, offer training for all ages and abilities. Check to see what classes are offered in your area.

  1. Take a Boating Course

Beginning and experience boaters alike need to be familiar with the boating safety rules of operation. You can learn boating safety rules by taking a local community course or online course to help educate yourself.

  1. Consider a Free Vessel Safety Check

Take advantage of a free vessel safety check from the US Coast Guard. They offer complimentary boat examinations to verify the presence and condition of certain safety equipment required by state and federal regulations. Free of charge, they’ll provide a specialist to check out your boat and make helpful boating safety tips and recommendations. They also offer virtual online safety checks as well.

SERVPRO of South Shasta County wants to make sure your safe in any kind of disaster; whether that is on the water or providing one of our services. Call us today at 530-241-2424