Recent General Posts

Tips for Making an Insurance Claim

10/7/2021 (Permalink)

IICRC Certified Logo Call SERVPRO of South Shasta County at 530-241-2424

Something to Know:

Every insurance policy is different. Therefore, what will be covered may only be determined by reading your policy or calling your insurance agent/insurance company to have them determine coverage. 

Knowledge is Power:

Be sure you know who your insurance company is and how to contact them. You may want to list the phone number for your insurance company on your refrigerator for easy access. You could also add your insurance company's 24 hour emergency contact number to your cell phone to have ready at all times. You never know when this information is going to be important. 

Stay Calm:

This experience can be upsetting. It's important to stay calm when you are talking to your insurance company so they can ask all the essential questions to set up your claim and get the ball rolling. 

Take Pictures:

Document the situation every step of the way to help your insurance company understand the full extent of the damage. Take pictures of every room that sustained damage, structural materials affected and personal items. These pictures will help your adjuster understand the full picture of what happened and what will be involved in restoring your house and the contents affected.

Ask Questions:

Feel free to ask as many questions as you can think of to your insurance company. It's important to know what your roles are and what your insurance company will be doing for you.

Use a company with IICRC Certified Technicians:

While there are many companies that may be willing to help you clean up from your water damage, it is important to utilize a company that has technicians who have been trained to properly perform mitigation. SERVPRO of South Shasta County prides itself on the fact that our technicians are IICRC certified. Our technicians go through on-the-job training and complete IICRC training so that we can keep up with the latest techniques and technologies to dry your home out quickly to eliminate further damage. Education and training are very important to satisfying our customers

Call SERVPRO of South Shasta County for all your restoration and repairs. We will work directly with your insurance company. 530-241-2424

Keep Smoke Out!

9/17/2021 (Permalink)

Hvac Contact us today at: 530-241-2424 Here to Help® and Ready to Respond.

Become familiar with your HVAC system or air conditioner system so you can adjust it and keep smoke out!

Central HVAC System

-Find out if it has a fresh air intake and find out how to close it or turn the system to recirculate mode.

-Make sure your filter is in good condition and fits the filter slot properly.

-Upgrade to a MERV 13 or higher rated filter if your HVAC system can accommodate it.

Evaporative Cooler

-Avoid using evaporative coolers in smokey conditions because it will only pull in more smoke.

-Consider other cooling systems such as fans or window air conditioners.

Window Air Conditioner

 -Learn how to close the outdoor air damper.

-If you are unable to close the damper, consider preparing other cooling options such as a fan.

-Verify that the seal between the A/C and the window is as tight as possible.

Portable Air Conditioner

-These are not recommended to use in smokey conditions because it can result in more smoke being brought inside.

-It best to consider other options such as a fan or window air conditioner.

-If you have a portable air conditioner with two hoses make sure that the seal between the window vent kit and the window is as tight as possible.

SERVPRO of South Shasta County has years of experience and knowledge in smoke damage restoration. We have the specialists and the tools to properly inspect and restore your home and or place of business.

Contact us today at: 530-241-2424 Here to Help® and Ready to Respond.

Do NOT Plug These Into Your Power Strip

8/6/2021 (Permalink)

halt Call SERVPRO of South Shasta County at: 530-241-2424

Power strips can be a convenient solution when you have a shortage of electrical outlets. What most people are not mindful of is the fact power strips are only designed to handle electronics that pull a small amount of power. A power strip is primarily designed to handle AV equipment or low-power household items like lamps, laptops, tablets, or smartphones. If you end up plugging a device or appliance into a power strip that needs a large amount of electricity to function, you run the risk of overloading the power strip and potentially starting an electrical fire.

Here are 3 appliances SERVPRO of South Shasta County recommends you should never plug into a power strip:

Coffee Maker

Most coffee makers require quite a bit of amperage to operate. It is recommended to plug your coffee maker directly into an outlet, so you do not run the risk of an electrical fire.

Microwave Oven

We all love the convenience of using our microwave for food preparation, thawing, cooking, and reheating food. Unfortunately, a microwave requires more energy than a power strip can provide. Your microwave should have its own dedicated power outlet just like your conventional electric oven.

Hair-Care Appliances

Hair dryers, curling irons, and flat irons all pull an immense amount of electricity to function. Hair dressing appliances that operate with heat should always be plugged directly into a wall outlet. Even further it is a good idea to use a GFCI outlet to avoid the possibility of water exposure.

Eliminating Those Unpleasant Odors

5/26/2021 (Permalink)

Odor Cheese Contact SERVPRO of South Shasta County at 530-241-2424.

Here at SERVPRO of South Shasta County our professionals are trained by the IICRC to identify and eliminate unwanted odors. We understand that odors can originate from several locations both inside and outside your place of property. 

Sometimes simply covering up the smell with conventional means will not eliminate the source. SERVPRO of South Shasta County has all the training and specialized equipment which we will use to identify and eliminate the source of the odor.

Whether it is caused from biological sources such as decomposition, urine contamination, mold, combustion sources such as fire and smoke damage, and chemical sources such as fuel oil spill or volatile organic chemicals, we have you covered.

The science used to detect and remove odors can be complex and frustrating. Thankfully, we are equipped to identify and pinpoint the cause of the odor and can determine the conditions in which it contacts any surface.

So, if you think you would benefit from a professional Odor Removal and Deodorization service contact SERVPRO of South Shasta County at 530-241-2424.

Get To Know SERVPRO of South Shasta County

1/25/2021 (Permalink)

Veteran Owned Call SERVPRO of South Shasta County 530-241-2424.

SERVPRO of South Shasta County is a locally owned and operated restoration and general construction company. We have served the Shasta County and local North State area for over 20 years. 

After working for SERVPRO in Oregon, Doug Williams, came to Redding California in 2000 and purchased SERVPRO of South Shasta County. 

SERVPRO of South Shasta County is a 1 STOP SHOP who specializes in:

  • Fire Restoration
  • Smoke Restoration
  • Water Restoration
  • Mold Restoration
  • Sewage Cleanup
  • Covid-19/Corona Virus Clean and Sanitize
  • Vandalism Cleanup
  • Trauma Cleanup
  • Biohazard Cleanup
  • Crime Scene Cleanup
  • Duct Cleaning
  • General Contraction, Rebuild and Remodels
  • Animal and Feces Debris Cleanup
  • Fire/Smoke Damage Cleanup

Our technicians are IICRC certified in water restoration, fire, and mold. We respond 24/7 to any emergency water or fire damage and we will perform free inspections and free estimates for all of our mitigation services. 

Our construction company is qualified team that will perform water damage repairs, fire repairs, and mold repairs. Our team has accomplished many rebuilds and remodels after a major water or fire damage. 

Call SERVPRO of South Shasta County for all your restoration and repairs. We will work directly with your insurance company. 

24 hour emergency response

11/8/2019 (Permalink)

SERVPRO of South Shasta is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 530-241-2424

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Shasta County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of South Shasta County

SERVPRO of South Shasta County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

IICRC Certified Firm

10/14/2019 (Permalink)

IICRC Certification Logo We are an IICRC Certified Firm

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals. 

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of South Shasta County

SERVPRO of South Shasta County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.